Job Function/Industry: Professional & Administrative Services
Description: Competency model composed of education, experience, tasks, competencies and characteristics required to effectively:
- Use word processor, computer or typewriter to type letters, reports, forms, or other material from rough draft, corrected copy, or voice recording.
- May perform other clerical duties as assigned.
Version: The basic version contains education, experience, tasks and competencies required for the occupation. The complete version adds the behaviors required for the occupation, painting a clear picture of what is expected and reducing subjectivity.
Author: DOL O*Net - this product uses the O*NET Database version 17.0, but has been improved for relevance to competency-based talent management
Last Updated: June 2010
# of Competencies Included: 30
Competencies weighted based on significance, including but not limited to:
1 - Clerical
2 - Near Vision
3 - English Language
4 - Customer and Personal Service
5 - Written Comprehension
6 - Oral Comprehension
7 - Information Ordering
8 - Speech Recognition
9 - Reading Comprehension
10 - Active Listening
Format: After checkout you will receive an email with a link to the competency model in PDF format.