Job Function/Industry: Human Resources
Description: Competency model composed of education, experience, tasks, competencies and characteristics required to effectively:
- Design and conduct training and development programs to improve individual and organizational performance.
- May analyze training needs.
Version: The basic version contains education, experience, tasks and competencies required for the occupation. The complete version adds the behaviors required for the occupation, painting a clear picture of what is expected and reducing subjectivity.
Author: DOL O*Net - this product uses the O*NET Database version 17.0, but has been improved for relevance to competency-based talent management
Last Updated: June 2010
# of Competencies Included: 30
Competencies weighted based on significance, including but not limited to:
1 - Education and Training
2 - English Language
3 - Oral Expression
4 - Customer and Personal Service
5 - Speaking
6 - Oral Comprehension
7 - Written Comprehension
8 - Written Expression
9 - Speech Clarity
10 - Reading Comprehension
Format: After checkout you will receive an email with a link to the competency model in PDF format.