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Statement Clerks Competency Model

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Job Function/Industry: Finance & Accounting
Description:  Competency model composed of education, experience, tasks, competencies and characteristics required to effectively:
- Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts.
Version: The basic version contains education, experience, tasks and competencies required for the occupation. The complete version adds the behaviors required for the occupation, painting a clear picture of what is expected and reducing subjectivity.
Author: DOL O*Net - this product uses the O*NET Database version 17.0, but has been improved for relevance to competency-based talent management
Last Updated: June 2010
# of Competencies Included: 30
Competencies weighted based on significance, including but not limited to:
1 - English Language
2 - Clerical
3 - Oral Comprehension
4 - Mathematics
5 - Problem Sensitivity
6 - Near Vision
7 - Information Ordering
8 - Speech Clarity
9 - Active Listening
10 - Written Comprehension
Format: After checkout you will receive an email with a link to the competency model in PDF format.