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Spa Managers Competency Model

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Job Function/Industry: Management
Description: Competency model composed of education, experience, tasks, competencies and characteristics required to effectively:
- Plan, direct, or coordinate activities of a spa facility.
- Coordinate programs, schedule and direct staff, and oversee financial activities.
Version: The basic version contains education, experience, tasks and competencies required for the occupation. The complete version adds the behaviors required for the occupation, painting a clear picture of what is expected and reducing subjectivity.
Author: DOL O*Net - this product uses the O*NET Database version 17.0, but has been improved for relevance to competency-based talent management
Last Updated: July 2012
# of Competencies Included: 30
Competencies weighted based on significance, including but not limited to:
1 - Clerical
2 - Customer and Personal Service
3 - Administration and Management
4 - Oral Comprehension
5 - Oral Expression
6 - Problem Sensitivity
7 - Speaking
8 - Monitoring
9 - Coordination
10 - English Language
Format: After checkout you will receive an email with a link to the competency model in PDF format.