Job Function/Industry: IT
Description: Competency library composed of a group of related competencies required to effectively ensure IT is providing appropriate support services to the business.
# of Competencies Included: 6
Competencies in this library include:
1 - Manage IT Requests
2 - Manage IT Incidents
3 - Manage IT Problems
4 - Manage IT Configuration
5 - Manage IT Infrastructure Change
6 - Manage IT Releases and Deployment
Author: CTK IT Subject Matter Expert
Last Updated: July 2012
Format: After checkout you will receive an email with a link to the competency library in both HTML and PDF formats.