Job Function/Industry: IT
Description: Competency library composed of a group of related competencies required to effectively ensure IT is delivering the services cost-effectively based on business needs and SLAs.
# of Competencies Included: 5
Competencies in this library include:
1 - Manage IT Service Levels
2 - Manage IT Financials
3 - Manage IT Capacity
4 - Manage IT Availability
5 - Manage IT Service Continuity
Author: CTK IT Subject Matter Expert
Last Updated: July 2012
Format: After checkout you will receive an email with a link to the competency library in both HTML and PDF formats.