Job Function/Industry: Management
Description: Competency model composed of education, experience, tasks, competencies and characteristics required to effectively:
- Plan, direct, or coordinate the actual distribution or movement of a product or service to the customer.
- Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives.
- Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.
Version: The basic version contains education, experience, tasks and competencies required for the occupation. The complete version adds the behaviors required for the occupation, painting a clear picture of what is expected and reducing subjectivity.
Author: DOL O*Net - this product uses the O*NET Database version 17.0, but has been improved for relevance to competency-based talent management
Last Updated: June 2010
# of Competencies Included: 30
Competencies weighted based on significance, including but not limited to:
1 - Sales and Marketing
2 - Customer and Personal Service
3 - Oral Comprehension
4 - Speaking
5 - Oral Expression
6 - Speech Clarity
7 - Active Listening
8 - Social Perceptiveness
9 - Written Expression
10 - Persuasion
Format: After checkout you will receive an email with a link to the competency model in PDF format.