Job Function/Industry: Social Service & Personal Care
Description: Competency model composed of education, experience, tasks, competencies and characteristics required to effectively:
- Counsel individuals to maximize the independence and employability of persons coping with personal, social, and vocational difficulties that result from birth defects, illness, disease, accidents, or the stress of daily life.
- Coordinate activities for residents of care and treatment facilities.
- Assess client needs and design and implement rehabilitation programs that may include personal and vocational counseling, training, and job placement.
Version: The basic version contains education, experience, tasks and competencies required for the occupation. The complete version adds the behaviors required for the occupation, painting a clear picture of what is expected and reducing subjectivity.
Author: DOL O*Net - this product uses the O*NET Database version 17.0, but has been improved for relevance to competency-based talent management
Last Updated: July 2012
# of Competencies Included: 30
Competencies weighted based on significance, including but not limited to:
1 - Therapy and Counseling
2 - Active Listening
3 - Customer and Personal Service
4 - Psychology
5 - Education and Training
6 - Oral Comprehension
7 - Written Comprehension
8 - Oral Expression
9 - Written Expression
10 - Speech Clarity
Format: After checkout you will receive an email with a link to the competency model in PDF format.