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Personal Care Aides Competency Model

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Job Function/Industry: Social Service & Personal Care
Description: Competency model composed of education, experience, tasks, competencies and characteristics required to effectively:
- Assist the elderly, convalescents, or persons with disabilities with daily living activities at the person's home or in a care facility.
- Duties performed at a place of residence may include keeping house (making beds, doing laundry, washing dishes) and preparing meals.
- May provide assistance at non-residential care facilities.
- May advise families, the elderly, convalescents, and persons with disabilities regarding such things as nutrition, cleanliness, and household activities.
Version: The basic version contains education, experience, tasks and competencies required for the occupation. The complete version adds the behaviors required for the occupation, painting a clear picture of what is expected and reducing subjectivity.
Author: DOL O*Net - this product uses the O*NET Database version 17.0, but has been improved for relevance to competency-based talent management
Last Updated: June 2010
# of Competencies Included: 30
Competencies weighted based on significance, including but not limited to:
1 - Service Orientation
2 - Customer and Personal Service
3 - Oral Comprehension
4 - Problem Sensitivity
5 - Active Listening
6 - Social Perceptiveness
7 - Public Safety and Security
8 - Information Ordering
9 - Speech Clarity
10 - English Language
Format: After checkout you will receive an email with a link to the competency model in PDF format.