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Morticians, Undertakers, & Funeral Directors Competency Model

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Job Function/Industry: Social Service & Personal Care
Description: Competency model composed of education, experience, tasks, competencies and characteristics required to effectively:
- Perform various tasks to arrange and direct funeral services, such as coordinating transportation of body to mortuary, interviewing family or other authorized person to arrange details, selecting pallbearers, aiding with the selection of officials for religious rites, and providing transportation for mourners.
Version: The basic version contains education, experience, tasks and competencies required for the occupation. The complete version adds the behaviors required for the occupation, painting a clear picture of what is expected and reducing subjectivity.
Author: DOL O*Net - this product uses the O*NET Database version 17.0, but has been improved for relevance to competency-based talent management
Last Updated: June 2010
# of Competencies Included: 30
Competencies weighted based on significance, including but not limited to:
1 - Customer and Personal Service
2 - English Language
3 - Social Perceptiveness
4 - Service Orientation
5 - Administration and Management
6 - Oral Comprehension
7 - Oral Expression
8 - Speaking
9 - Clerical
10 - Chemistry
Format: After checkout you will receive an email with a link to the competency model in PDF format.