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Maids & Housekeeping Cleaners Competency Model

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Job Function/Industry: Social Service & Personal Care
Description:  Competency model composed of education, experience, tasks, competencies and characteristics required to effectively:
- Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner.
- Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.
Version: The basic version contains education, experience, tasks and competencies required for the occupation. The complete version adds the behaviors required for the occupation, painting a clear picture of what is expected and reducing subjectivity.
Author: DOL O*Net - this product uses the O*NET Database version 17.0, but has been improved for relevance to competency-based talent management
Last Updated: July 2012
# of Competencies Included: 30
Competencies weighted based on significance, including but not limited to:
1 - Customer and Personal Service
2 - Trunk Strength
3 - Extent Flexibility
4 - Service Orientation
5 - Stamina
6 - Oral Comprehension
7 - Problem Sensitivity
8 - Information Ordering
9 - Near Vision
10 - Coordination
Format: After checkout you will receive an email with a link to the competency model in PDF format.