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Loan Counselors Competency Model

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Job Function/Industry: Financial Services & Insurance
Description:  Competency model composed of education, experience, tasks, competencies and characteristics required to effectively:
- Provide guidance to prospective loan applicants who have problems qualifying for traditional loans.
- Guidance may include determining the best type of loan and explaining loan requirements or restrictions.
Version: The basic version contains education, experience, tasks and competencies required for the occupation. The complete version adds the behaviors required for the occupation, painting a clear picture of what is expected and reducing subjectivity.
Author: DOL O*Net - this product uses the O*NET Database version 17.0, but has been improved for relevance to competency-based talent management
Last Updated: June 2010
# of Competencies Included: 30
Competencies weighted based on significance, including but not limited to:
1 - Customer and Personal Service
2 - Active Listening
3 - Speech Clarity
4 - Critical Thinking
5 - Written Comprehension
6 - Problem Sensitivity
7 - Deductive Reasoning
8 - Inductive Reasoning
9 - Speech Recognition
10 - Reading Comprehension
Format: After checkout you will receive an email with a link to the competency model in PDF format.