Job Function/Industry: Financial Services & Insurance
Description: Competency model composed of education, experience, tasks, competencies and characteristics required to effectively:
- Appraise automobile or other vehicle damage to determine repair costs for insurance claim settlement.
- Prepare insurance forms to indicate repair cost or cost estimates and recommendations.
- May seek agreement with automotive repair shop on repair costs.
Version: The basic version contains education, experience, tasks and competencies required for the occupation. The complete version adds the behaviors required for the occupation, painting a clear picture of what is expected and reducing subjectivity.
Author: DOL O*Net - this product uses the O*NET Database version 17.0, but has been improved for relevance to competency-based talent management
Last Updated: June 2010
# of Competencies Included: 30
Competencies weighted based on significance, including but not limited to:
1 - Customer and Personal Service
2 - Oral Expression
3 - Oral Comprehension
4 - English Language
5 - Written Comprehension
6 - Written Expression
7 - Active Listening
8 - Computers and Electronics
9 - Problem Sensitivity
10 - Reading Comprehension
Format: After checkout you will receive an email with a link to the competency model in PDF format.