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Gaming Change Persons & Booth Cashiers Competency Model

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Job Function/Industry: Arts Entertainment & Media
Description: Competency model composed of education, experience, tasks, competencies and characteristics required to effectively:
- Exchange coins, tokens, and chips for patrons' money.
- May issue payoffs and obtain customer's signature on receipt.
- May operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift, or count and audit money in drawers.
Version: The basic version contains education, experience, tasks and competencies required for the occupation. The complete version adds the behaviors required for the occupation, painting a clear picture of what is expected and reducing subjectivity.
Author: DOL O*Net - this product uses the O*NET Database version 17.0, but has been improved for relevance to competency-based talent management
Last Updated: July 2011
# of Competencies Included: 30
Competencies weighted based on significance, including but not limited to:
1 - Customer and Personal Service
2 - Oral Comprehension
3 - Oral Expression
4 - Mathematics
5 - Problem Sensitivity
6 - Near Vision
7 - Speech Recognition
8 - Speech Clarity
9 - Active Listening
10 - Speaking
Format: After checkout you will receive an email with a link to the competency model in PDF format.