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File Clerks Competency Model

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Job Function/Industry: Professional & Administrative Services
Description:  Competency model composed of education, experience, tasks, competencies and characteristics required to effectively:
- File correspondence, cards, invoices, receipts, and other records in alphabetical or numerical order or according to the filing system used.
- Locate and remove material from file when requested.
Version: The basic version contains education, experience, tasks and competencies required for the occupation. The complete version adds the behaviors required for the occupation, painting a clear picture of what is expected and reducing subjectivity.
Author: DOL O*Net - this product uses the O*NET Database version 17.0, but has been improved for relevance to competency-based talent management
Last Updated: June 2010
# of Competencies Included: 30
Competencies weighted based on significance, including but not limited to:
1 - Written Comprehension
2 - Information Ordering
3 - Clerical
4 - Category Flexibility
5 - Near Vision
6 - Oral Comprehension
7 - Reading Comprehension
8 - English Language
9 - Oral Expression
10 - Written Expression
Format: After checkout you will receive an email with a link to the competency model in PDF format.