Job Function/Industry: Sales
Description: Competency model composed of education, experience, tasks, competencies and characteristics required to effectively:
- Demonstrate merchandise and answer questions for the purpose of creating public interest in buying the product.
- May sell demonstrated merchandise.
Version: The basic version contains education, experience, tasks and competencies required for the occupation. The complete version adds the behaviors required for the occupation, painting a clear picture of what is expected and reducing subjectivity.
Author: DOL O*Net - this product uses the O*NET Database version 17.0, but has been improved for relevance to competency-based talent management
Last Updated: June 2010
# of Competencies Included: 30
Competencies weighted based on significance, including but not limited to:
1 - Oral Expression
2 - Speech Clarity
3 - Active Listening
4 - Speaking
5 - Sales and Marketing
6 - Customer and Personal Service
7 - Oral Comprehension
8 - Speech Recognition
9 - Persuasion
10 - English Language
Format: After checkout you will receive an email with a link to the competency model in PDF format.