Job Function/Industry: Retail & Wholesale Trade
Description: Competency model composed of education, experience, tasks, competencies and characteristics required to effectively:
- Receive and disburse money in establishments other than financial institutions.
- May use electronic scanners, cash registers, or related equipment.
- May process credit or debit card transactions and validate checks.
Version: The basic version contains education, experience, tasks and competencies required for the occupation. The complete version adds the behaviors required for the occupation, painting a clear picture of what is expected and reducing subjectivity.
Author: DOL O*Net - this product uses the O*NET Database version 17.0, but has been improved for relevance to competency-based talent management
Last Updated: June 2010
# of Competencies Included: 30
Competencies weighted based on significance, including but not limited to:
1 - Customer and Personal Service
2 - Mathematics
3 - Oral Expression
4 - Oral Comprehension
5 - Near Vision
6 - Speech Recognition
7 - Active Listening
8 - Speech Clarity
9 - Speaking
10 - Service Orientation
Format: After checkout you will receive an email with a link to the competency model in PDF format.