Aberdeen recommends competencies as an enabler               

$0.00

Cargo & Freight Agents Competency Model

$0.00

Job Function/Industry: Transportation & Supply Chain
Description:  Competency model composed of education, experience, tasks, competencies and characteristics required to effectively:
- Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals, and shipping docks.
- Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform.
- Prepare and examine bills of lading to determine shipping charges and tariffs.
Version: The basic version contains education, experience, tasks and competencies required for the occupation. The complete version adds the behaviors required for the occupation, painting a clear picture of what is expected and reducing subjectivity.
Author: DOL O*Net - this product uses the O*NET Database version 17.0, but has been improved for relevance to competency-based talent management
Last Updated: July 2012
# of Competencies Included: 30
Competencies weighted based on significance, including but not limited to:
1 - Transportation
2 - Customer and Personal Service
3 - Oral Comprehension
4 - Oral Expression
5 - Speaking
6 - Written Comprehension
7 - English Language
8 - Active Listening
9 - Geography
10 - Speech Clarity
Format: After checkout you will receive an email with a link to the competency model in PDF format.