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Automotive & Watercraft Service Attendants Competency Model

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Job Function/Industry: Transportation & Supply Chain
Description: Competency model composed of education, experience, tasks, competencies and characteristics required to effectively:
- Service automobiles, buses, trucks, boats, and other automotive or marine vehicles with fuel, lubricants, and accessories.
- Collect payment for services and supplies.
- May lubricate vehicle, change motor oil, install antifreeze, or replace lights or other accessories, such as windshield wiper blades or fan belts.
- May repair or replace tires.
Version: The basic version contains education, experience, tasks and competencies required for the occupation. The complete version adds the behaviors required for the occupation, painting a clear picture of what is expected and reducing subjectivity.
Author: DOL O*Net - this product uses the O*NET Database version 17.0, but has been improved for relevance to competency-based talent management
Last Updated: June 2010
# of Competencies Included: 30
Competencies weighted based on significance, including but not limited to:
1 - Customer and Personal Service
2 - Mathematics
3 - Oral Expression
4 - Manual Dexterity
5 - Near Vision
6 - Active Listening
7 - Speaking
8 - Service Orientation
9 - Arm-Hand Steadiness
10 - Finger Dexterity
Format: After checkout you will receive an email with a link to the competency model in PDF format.