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Customer Service Representative Competency Assessment

Job Function/Industry: Customer Service
Description: Competency assessment used to assess one's customer service competence based on a rating scale. 
Author: Jim Graber, PhD - CTK HR & Cross-Functional Subject Matter Expert
Last Updated: July 2012
Format: After checkout you will receive an email with a link to the competency assessment in PDF format.
Terms of Use: This product is for internal use only and cannot be distributed outside of your organization.

Director/VP Organization Effectiveness Competency Assessment

Job Function/Industry: Human Resources
Description: Competency assessment used to assess one's organization and human resource competence based on a rating scale.
Author: Jim Graber, PhD - CTK HR & Cross-Functional Subject Matter Expert
Last Updated: July 2012
Format: After checkout you will receive an email with a link to the interview guide library in both HTML and PDF formats.
Terms of Use: This product is for internal use only and cannot be distributed outside of your organization.

Human Resources Assistant Competency Assessment

Job Function/Industry: Human Resources
Description: Competency assessment used to assess one's human resource competence based on a rating scale. 
Author: Jim Graber, PhD - CTK HR & Cross-Functional Subject Matter Expert
Last Updated: July 2012
Format: After checkout you will receive an email with a link to the interview guide library in both HTML and PDF formats.
Terms of Use: This product is for internal use only and cannot be distributed outside of your organization.