Maximize Employee Potential Through Competency Assessments

Posted October 30 2013
In the recent article Knowledge is Power, the author points out that supervisors and managers often pigeon hole employees into specific roles they were hired for. This can lead to dissatisfied employees if they aren't able to fully leverage the knowledge, skills and abilities they possess. A 2012 Employee Job Satisfaction and Engagement survey conducted by the Society of Human Resource Management indicates that 63% of employees rated opportunities to use their skills and abilities at work as the most important contributor to their job satisfaction.

CTK agrees that organizations often have a lot of untapped competencies (e.g., skills, abilities, knowledge, behaviors) that employees possess but don't use. This results not only in dissatisfied employees, but also inefficiencies that if resolved, can result in improved business performance.  To alleviate this gap, we suggest developing competency models for key jobs and job functions to identify the competencies required throughout the organization, and conducting employee competency assessments to determine where untapped competencies exist.
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